hy288's latest activity

I would imagine my priority setting must be low. Looking into this, it’s recommended that it’s set low for graded systems. So in short...

That is correct ARC takes priority if cloud priority is set to low (default)

Are you suggesting that his office uses something like a digi WiFi module for app functionally only (and no arc connectivity)? Hence...

We have a csl digi air connected for comms. Like I said, the installer tried this on his office setup and it did not force him to log...

All sorted now....Dont know what the fix was but some setting changes and now i get the arc calling each time we set and unset. All...

Just to clarify, as our system isn’t making arc calls during system set/unset. Are we basically saying the arc will therefore not know...

The ARC will likely not police a confirmed alarm if the system is not showing as closed (armed) when it is set up to do so. It is not...

It is not an arc check. Arc call start means a call to the arc has been initiated Arc call ok means the call has been completed and the...

Thanks! Yes the monitored setup is a police response. Hence, concerned that the setup was not quite right. So would it be recommended...

Yes correct, first screenshot (below) i took when the installer was present, and we armed the system. This appeared to do both Full set...

As it stands, I can only arm Full Set A or Night Set B. I can't arm multiple areas. I should add that on the day of the install, I...

Yeah have contacted but waiting for them to get back to me.

Ok, tried doing a full set (via remote app). First instance I used a normal user and waited 5mins after arming then checked the logs and...

First time was remotely via app, and other time was via wireless keyfob. However, over the last few days i've been arming via the remote...

In the first photo, I've armed the system and immediately it appears to have called the arc and confirmed i.e. 26/04/24 13:25:27 - Armed...